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AirLinkĀ® Services

Ā  NEW Ā  – Meet the AirLinkĀ® XR60, the Worldā€™s Smallest Rugged 5G Router ā€“ Now with 5-Year Warranty, Support and Management. Limited-Time Offer!Ā  Learn more ā†’

Connecting your critical assets goes beyond deploying a router. It requires real-time visibility, robust security and proactive management of large-scale networks from multiple locations. Our comprehensive suite of services is designed to give you full visibility and control over your network.

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Scale your deployments

Manage thousands of devices as easily as one. Deploy configuration changes, add new routers or update routing policies in just a few clicks.

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Master your network

Gain valuable insights and manage your entire fleet through a single platform with real-time data, dashboards and automated alerts.

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Keep your solution current & secure

Easily maintain and secure your routers with software and security updates deployed to all your devices with a single click.

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Reduce costs

Optimize your deployment, management and troubleshooting costs with remote management and expert technical support ā€“ No truck rolls required!

AirLink Services ā€“ Comprehensive Service Subscriptions

AirLink Services are delivered through comprehensive subscription-based packages for each AirLink router. They are designed to empower you with the tools and support necessary to secure, optimize and effortlessly scale your router deployments.

AIRLINK PREMIUM

AirLink Management Service (ALMS)
Firmware updates and security patches
Extended hardware warranty
Technical support
Out-of-band management (XR80 and XR90 only)
Advance replacement
Advanced Mobility Reporting
Hybrid Cloud (optional)
AirVantage Smart Connectivity (optional)

AIRLINK COMPLETE

AirLink Management Service (ALMS)
Firmware updates and security patches
Extended hardware warranty
Technical support
Out-of-band management (XR80 only)
Advanced Mobility Reporting (optional)
Hybrid Cloud (optional)
AirVantage Smart Connectivity (optional)

AIRLINK BASIC

AirLink Management Service (ALMS)ā€‹
Firmware updates and security patchesā€‹
Not available with new router purchase

Explore the Value of AirLink Services

AirLink Management Service (ALMS)

AirLink Management Service is the control hub of your network. It allows you to remotely configure, manage, secure and troubleshoot your routers ā€“ all from a single screen.

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Firmware and Security Updates

Our service subscriptions include unrestricted access to firmware updates ā€” new features, functionality and security patches ā€” that can be deployed in just a few clicks.

Extended Hardware Warranty

Enjoy peace of mind and protect the lifespan of your router deployments with our hardware warranty coverage that extends up to 5 years with an active service subscription.

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Technical Support

Our dedicated team of wireless experts stands ready to assist you around the clock to ensure your routers function at their optimal capacity.

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Request Support

Out-of-Band Management

This industry-unique ā€œlink of last resortā€ provides you with an always-on link to ALMS to remotely diagnose, recover or update your XR80 and XR90 routers, even if their primary WAN link is unavailable.

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Advanced Mobility Reporting

Advanced Mobility Reporting provides historical reporting capabilities as well as lightweight vehicle fleet reporting and management capabilities to monitor your mobile deployments.

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Advance Replacement

In the event of a device malfunction, we stand ready to dispatch a replacement on the very day the issue is reported, thus ensuring minimal interruption to your operations.

Hybrid Cloud

This optional security feature merges the benefits of cloud technology with on-premise security controls for the management of your AirLink routers offering ultimate security and control.

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Edge Computing

This optional add-on allows you to run and manageĀ  lightweight Docker containers on eligible AirLink routers.
* Beta Program

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ALMS Tracker Widget

NEW ALMS Tracker Widget feature delivers a near real-time view of your routers ā€” and the vehicles theyā€™re installed in on a map widget that can easily be added to your ALMS Dashboard.

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Find the Right Fit For You

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STEP 1

Select the AirLink router best suited to your needs. All AirLink routers* come with a specific service package.

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STEP 2

Select the initial subscription period that best fit your needs: 1 year, 3 years or 5 years.

Add optional add-ons and upgrades as required.

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STEP 3

Easily renew and/or upgrade your service package at the end of your initial subscription

AirLink Router / Services Compatibility Matrix

AIRLINK SERVICES
OPTIONAL ADD-ONs*
AirLink Premium
AirLink Complete
AirLink Basic**
Hybrid Cloud
Edge Computing
Smart Connectivity
XR90
XR80
XR60
MP70
RX55
RV50X / RV55
LX40 / LX60
= Included with router purchase (1 year, registration required)
= Optional
* Optional add-ons need to be added to an active service subscription
*For MG90, please seeĀ AMM
**For renewals only

Our Customer Stories

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How cellular router services improves and safeguards your investment

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AirLink Services helps Miele to reduce service dispatches and improve service for self service Laundries.

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SeeĀ how Digitalli used AirVantage Smart Connectivity for AirLinkĀ® to remotely monitor and managed all of the assets in its network.

Connect with an IoT Expert

Have an expert help you choose a router option that best fits your project.