AirLink Services

Ensuring your devices operate at peak performance, optimal security and at the most efficient cost

The AirLink Services portfolio is comprised of AirLink Complete to empower you with the tools to self-manage devices, AirLink Premium with device management and robust reporting for ALMS based Solution, and AirLink Support offer for AM/AMM deployments.

AirLink Complete

Tools and support to self-manage devices

Maximize your hardware investment and ensure your applications operate at peak efficiency by subscribing to our best-in-class AirLink Management Service (ALMS) and technical support.

ALMS, Technical Support and Hardware Warranty included with subscription

Interactively monitor the status, signal strength, and location of all AirLink devices
Direct access to Tier 1 technical support from Sierra Wireless
Firmware updates including new features, functionality and security updates for your devices
Access to the Source for all technical documentation and software downloads for your devices with an active subscription
Extended hardware warranty of up to 5 years
Through a dedicated built-in LPWA cellular connectivity, ALMS out-of-band Management provides always-on access to ALMS for the XR80 only

AirLink Premium

With device management and robust mobility reporting

Combining ALMS Out-of-Band Management with our best-in-class AirLink Management Services (ALMS), technical support and advanced reporting. AirLink Premium ensures your mission-critical infrastructure operates at peak efficiency and is always accessible.

ALMS, Technical Support and Advanced Mobility Reporting, Extended Warranty with an active subscription

All items included in AirLink Complete noted above
Compatible only with the XR90 router, this subscription service ensures your mission-critical infrastructure operates at peak efficiency
Advanced Mobility Reporting delivers pre-defined reports providing lightweight AVL and fleet management capabilities
The Advanced Replacement Program allows you to receive a loaner device while a malfunctioning device is under RMA to avoid downtime for your solution
AirLink Management Service (ALMS) accesses AirLink Services, including a robust remote device management

Compatible Devices

All AirLink routers (except MG90) are eligible for an AirLink Services subscription, visit the following:

Performance Series

Designed for mission-critical applications in extremely harsh indoor, vehicle or exposed outdoor locations

Essential Series

Designed for business-critical applications in indoor, vehicle and protected outdoor locations

AirLink Professional Services

Find out more about our AirLink Professional Services team who help corporations create a reliable and secure enterprise networking infrastructure for mission-critical applications, by delivering a set of standard services for your AirLink solutions.

Our Customer Stories

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AirLink Services

AirLink Complete

ALMS, Technical Support and Hardware Warranty included with subscription

AirLink Premium

ALMS, Technical Support and Advanced Mobility Reporting, Extended Warranty with an active subscription

Compatible Devices

All AirLink routers (except MG90) are eligible for an AirLink Services subscription, visit the following:

Performance Series

Essential Series

AirLink Professional Services

Deployment Scalability

Reduced Cost

Secure Solutions

Our Customer Stories

How cellular router services improves and safeguards your investment