Sierra Wireless
Corporate Sustainability

As a global leader building wireless solutions that empower businesses and industries to transform and thrive in the connected economy, Sierra Wireless is continually committed to improving the social and environmental impact of our business operations.

See Our 2020 Corporate Sustainability Report
Archived Reports

Code of Business Conduct

Our commitment to social responsibility is grounded in our Code of Business Conduct, which applies to all employees, officers, and members of the Board of Directors of the company. In addition, our subcontractors and suppliers are expected to comply with the principles set forth in this Code and to adopt policy documents which implement such compliance.

Sierra Wireless is committed to conducting business in accordance with the highest standards of business conduct and integrity. As part of this commitment, Sierra Wireless supports the principle of freely chosen employment and we do not support the use of forced labor in any of its forms, including slavery and child labor.

Code of Business Conduct

Inclusion, Equity and Diversity​

At Sierra Wireless, we embrace and encourage our workforce's differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, and other characteristics that make our workforce unique.​

Sierra Wireless believes that diversity mitigates the risk of group think, ensures the company benefits from all available talent and enhances, among other things, its organizational strength, problem-solving ability and opportunity for innovation.​

Policy and Targets at the Board and Senior Management Level Inclusion, Equity, & Diversity Policy 2019-2022 Diversity and Inclusion Plan

RBA Commitment

The Responsible Business Alliance (RBA) is an industry initiative championing social and environmental responsibility. As a Member of the RBA, Sierra Wireless fully supports the vision and goals of the RBA.

Sierra Wireless is required to complete a Self-assessment Questionnaire that assesses our adherence to the RBA Code of Conduct. In addition, we have implemented an internal audit program to monitor compliance with the RBA Code of Conduct. Suppliers that do not meet the standard set by the RBA Code of Conduct are offered training through the RBA and are removed from our supply chain if non-compliance persists.​

RBA Code of Conduct

Environmental Responsibility

Sierra Wireless is committed to building sustainable communities which includes operating our business in a manner that minimizes our impact on the environment.

As a result, Sierra Wireless tracks and documents energy consumption and greenhouse gas emissions at the corporate level.

Global Environmental Policy

Conflict Minerals

Our Conflict Minerals program includes due diligence measures which are consistent with the Organization for Economic Co-operation and Development Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. We file our Conflict Minerals Report annually with the Securities Exchange Commission.​

For further information on our conflict minerals program including general inquiries and customer inquiries please contact [email protected].

Conflict Minerals Policy 2020 Conflict Minerals Report Archived Reports Conflict Minerals Reporting Template - CMRT 6.01

Supplier Social and Environmental  Responsibility

We expect any suppliers with which we do business to adhere to the same social, environmental, labour, health and safety and ethical standards that we apply to our business activities and to have in place programs and processes to ensure that our supply chain is free of any form of forced or child labour. Further, we contractually require our first-tier suppliers and primary contract manufacturers to acknowledge compliance with the RBA Code of Conduct and Sierra Wireless’ Global Environmental Policy and Conflict Minerals Policy.​

Supplier Handbook

Reporting and Escalation

Beyond the standard audit process detailed above, Sierra Wireless may receive reports alleging a violation of our Code of Business Conduct or the RBA Code of Conduct. Reports may be received by Sierra Wireless both internally and externally, including via the following two channels:​

  • Directly via [email protected]
  • Indirectly by RBA members through RBA Online and RBA’s escalation processes.

Sierra Wireless will investigate and assess the circumstances of any alleged violations which are brought to our attention and determine any follow-up action that may be required. ​

Commitment to Continuous Improvement

As a company with global operations, Sierra Wireless recognizes that supply chain social responsibility is an ongoing process and is committed to continuous improvement. We leverage the industry-leading RBA standards to provide us with a range of measures to achieve the RBA mission and vision.​

Quality Policy

In the spirit of continuous improvement and adhering to the ISO 9001:2015 standard:

  • We listen to our customers carefully and ensure their satisfaction by striving to exceed their expectations for quality, value and responsiveness​
  • We promote a culture of continuous improvement that values execution, innovation, integrity and teamwork throughout the organization​
  • We work with our partners and suppliers to strengthen the quality chain and provide differentiating value in our solutions