AirLink® Premium for the XR90

Sierra Wireless delivers best-in-class device management and support packages for XR90 devices to help organizations optimize the performance of their AirLink XR90 devices.

AirLink Premium is available for AirLink XR90 customers. Combining responsive customer support with cloud-based network management tools, and extended hardware support, AirLink Premium is our most comprehensive support offering delivered by Sierra Wireless’s experts.

Service Level
24 x 7 Telephone Technical Support
Service Level Targets
Emergency Support – 24/7/365
Network Management
AirLink Management Service (ALMS)
Advanced Mobility Reporting (ARA)
Out-of-Band Management
Extended Hardware Support
Accelerated Replacement Program (ARP)
Two-way shipping for all RMAs*
Extended Hardware Warranty (Maximum 5 years from purchase)

*Except on no fault-found hardware

AirLink Out-of-Box Coverage for XR90

In addition to the AirLink Premium package, the XR90 comes with the industry’s best out-of-the box coverage, which includes:
  • Three (3) year hardware warranty (AirLink Warranty Card)
  • Free firmware updates for the life of the device (available on release)
  • Free access to The Source for technical documentation and software downloads
How to Buy

Want more information about AirLink Premium?

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