AirLink® Complete Portfolio

The only portfolio of services flexible enough to meet the needs of your organization when it comes to ensuring devices are always operating at peak performance.

Our Solutions

The AirLink Complete portfolio is comprised of AirLink Complete to empower you with the tools to self-manage devices, and AirLink Complete Pro for proactive device monitoring by the experts at Sierra Wireless.

The tools and services in this portfolio help:

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Accelerate Deployments

  • Eliminate manual, device-by-device configuration and deployment
  • Configuration templates ensure each device is set-up consistently, to your requirements, and new devices can easily be added

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Simplify Operations

  • Remote monitoring, management and upgrading of your devices
  • Proactive monitoring of all devices deployed in the field
  • Software updates received automatically and deployed to all your devices with a single click
  • Extended warranty option helps you operate with peace of mind

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Reduce Downtime

  • Keep devices operating at peak efficiency
  • Access to wireless experts for faster troubleshooting and problem-solving

AirLink Complete

Tools and support to self-manage devices

Maximize your hardware investment and ensure your applications operate at peak efficiency by subscribing to our best-in-class AirLink Management Service (ALMS) and technical support*.

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ALMS and Technical Support

  • Interactively monitor the status, signal strength, and location of all AirLink devices
  • Direct access to Tier 1 technical support from Sierra Wireless
  • Free firmware updates for the life of the device
  • Free access to the Source for all technical documentation and software downloads
  • Extended hardware warranty of up to 5 years, with an active AirLink Complete Pro account

AirLink Complete is included free for one year with an AirLink router purchase. Device(s) must be registered within 60 days of purchase to get your first year free.

*You can choose to opt-out of ALMS and register your devices for Sierra Wireless Technical Support only.

Register your devices

Download AirLink Complete Brochure

AirLink Complete Pro

Device monitoring by the experts at Sierra Wireless

With Sierra Wireless experts taking care of device monitoring and technical support, organizations with limited time or technical resources can rest assured their fleet of devices keeps operating as intended, while focusing on what matters most to their business.

Device Monitoring

The experts at Sierra Wireless leverage AirLink® Management Service (ALMS) to provide device monitoring that includes:

  • Device health and performance monitoring
  • Usage pattern monitoring
  • Remotely managed software and firmware updates to keep devices up-to-date
  • Customized device and usage alert set-up
  • Monthly summary report on device health and usage

AirLink Complete Pro also includes access to 24/7/365 technical support and an extended hardware warranty of up to 5 years, with an active AirLink Complete Pro account.

The annual subscription cost for AirLink Complete Pro is $120/device, with no minimum AirLink device requirement.

Compatible Devices

Performance Series

Designed for mission-critical applications in extremely harsh indoor, vehicle or exposed outdoor locations

RV50X Rugged 4G LTE/LTE-A Gateway Learn More
RV55* Rugged LTE-A Pro Router Learn More
MP70* Rugged 4G LTE-A Router Learn More

Essential Series

Designed for business-critical applications in indoor, vehicle and protected outdoor locations

LX40 Single Ethernet LTE gateway Learn More
LX60 Dual Ethernet LTE Router Learn More
ES450 4G LTE Enterprise Gateway Learn More

*FirstNet Ready Device

FirstNet and FirstNet Ready are registered trademarks and service marks of the First Responder Network Authority, an independent authority within the U.S. Department of Commerce.

Learn more about the AirLink Complete Portfolio

AirLink Complete and AirLink Complete Pro can be added to any eligible AirLink router or gateway for an annual fee. Contact your reseller or our solution experts who will help you get the most out of your hardware investment.

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