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Ocean State Job Lot
Ocean State Job Lot is a value-driven retailer offering brand-name merchandise at unbeatable prices. Committed to responsible retail, the company blends affordability with a mission to support its customers, employees, and communities through inclusivity, sustainability, and philanthropy.
Ocean State Job Lot needed a reliable, easily deployable connectivity solution to support seamless operations across its retail locations, enabling smooth store openings, uninterrupted transactions, and simplified IT management.
Ocean State Job Lot is a leading closeout retailer committed to delivering extraordinary value while championing community impact and responsible retail practices. Sourcing brand-name merchandise from major retailers and private labels, Ocean State Job Lot offers unbeatable deals on everything from food and clothing to home essentials and seasonal items.
The company aims to be more than just a discount store, building customer relationships with a discovery-based shopping experience and a best-in-class loyalty program. With a strong focus on inclusivity, sustainability, and philanthropy, Ocean State Job Lot is dedicated to enriching the lives of its customers, employees, and the communities it serves.
Ocean State Job Lot operates a growing network of retail locations across New England, from Vermont to Pennsylvania. Reliable internet connectivity is crucial for maintaining smooth operations, including point-of-sale transactions, inventory management, and customer service.
Traditional wired installations posed significant challenges, especially in new store openings. During winter expansions, running cables for internet access was not an option, risking costly delays. Additionally, managing multiple carrier contracts for various locations was inefficient and complex.
According to recent research, network interruptions can cost an average of $9,000 per minute in losses. Beyond the financial impact, connectivity failures significantly affect customer satisfaction and brand reputation.
The company needed a connectivity solution that was reliable, easy to deploy, and capable of supporting business-critical applications without requiring extensive IT resources. Ensuring uninterrupted service — even in the event of a primary network failure — was essential to keeping stores open and customers satisfied.
Semtech’s Broadband Access solution has been a game-changer for Ocean State Job Lot, ensuring smooth internet connectivity for our payment systems and key applications. The compact, reliable equipment, combined with outstanding service and proactive monitoring, simplifies installation and minimizes IT resource strain, especially during new store openings. Semtech’s knowledgeable support team makes the process seamless, giving us peace of mind.
Hugo Otero
Network Manager, Ocean State Job Lot
To address these challenges, Ocean State Job Lot turned to Semtech’s AirVantage: Broadband Access, a fully managed, cost-effective solution that ensures seamless, reliable internet connectivity. The turnkey service includes a pre-configured router, antenna, and access to a global network spanning 600+ providers across 190+ countries and territories, all managed under a single vendor.
With professional installation and proactive service monitoring, Ocean State Job Lot eliminated the need for in-house network management, allowing IT teams to focus on core business operations. The solution’s multi-network capability ensured automatic failover if the primary carrier experienced an outage, preventing disruptions to customer transactions.
Additionally, the portability and compact design of the Broadband Access kit made it ideal for new store openings and temporary retail setups, allowing for faster time-to-market. Its plug-and-play functionality meant that even non-technical staff could easily deploy and maintain connectivity. The IoT connectivity management platform provided real-time visibility, optimizing network performance and enhancing operational efficiency across all locations.
By implementing Broadband Access, Ocean State Job Lot secured a future-proof connectivity solution, ensuring long-term reliability as the company expands its footprint and transitions to advanced networks like 5G.
Partnering with Semtech has provided Ocean State Job Lot with numerous advantages, including:
About AirVantage Managed Solutions – Broadband Access at https://sierrawireless.com/iot-services/iot-managed-solutions/broadband-access/
Ocean State Job Lot
USA, New England (Vermont – Pennsylvania)
Retail & consumer goods
Discount & closeout retail
AirVantage Broadband Access
© 2025 ALL RIGHTS RESERVED