A Complete solution
A fully managed portfolio of offerings provides stress-free, cost-effective, and reliable internet management under a single vendor for a complete solution.
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We take the stress out of managing your internet access so you can focus on what matters most: managing and growing your business. Today, internet connectivity is as fundamental to running a business as electricity and running water. It can be complicated to install and time-consuming to manage, but with Sierra Wireless Broadband Access, we offer a cost efficient, high availability, and high-quality internet connectivity essential to your business.
Basic | Premium | |
---|---|---|
Service Level | ||
4 Point SLA – Availability, Performance, Latency & Mean Time to Restore for Connectivity Option only | X | ✓ Standard performance |
Setup | ||
Fulfillment – Accounts Created and Devices Pre-Configured/Tested/Kitted | ✓ | ✓ |
Professional Installation | Optional | ✓ |
Professional De-installation | Optional | ✓ |
Device | ||
Sierra Wireless Router – Model Options | RV Router Series | RV & MP Router Series |
Router – rented vs purchased | Rent or purchase | Rent or purchase |
Antenna included | Paddle | 2×2 MIMO |
Proactive Device Monitoring | ✓ | ✓ |
Firmware Management & Security Updates | ✓ | ✓ |
Device Configuration Management | X | ✓ |
Cloud Management | ✓ | ✓ |
Equipment Refresh | X | ✓ |
Connectivity | ||
Connectivity – Optional data plans | Starting at 250MG | Starting at 1GB |
Cross Carrier Pooling | ✓ | ✓ |
5G Data Plan availability | X | X |
Connectivity Management – Monitoring & Usage | ✓ | ✓ |
Technical Support | ||
Customer Care Center | 24 x 7 Support | 24 x 7 Support |
Advanced Equipment Replacement | ✓ | ✓ |
Additional Options | ||
Equipment rental upgrade | X | ✓ |
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