St John Ambulance Western Australia

St John Ambulance WA has been serving Western Australia and the Northern Territory for more than 100 years. As a community-based organization, its primary role is to provide first aid training and care for the sick and injured.

Business Challenge

St John Ambulance WA recently introduced several significant technology upgrades throughout its organization. These included improvements to the Computer Aided Dispatch (CAD) system, rollout of the new AmbiCAD system for ambulance and Patient Transport vehicles, and the development of an Electronic Patient Care Records (ePCR) system. 

Sierra Wireless AirLink Solution

St John Ambulance WA evaluated three device options over a six-month period. “The Sierra Wireless units just worked,” said Morris. “The other units we trialed had all sorts of teething problems; with the Sierra unit, we installed it and it just did what we expected.” St John Ambulance WA selected the ultra-rugged Sierra Wireless AirLink® in-vehicle gateway to provide a reliable in-vehicle Wi-Fi network connection regardless of location. 

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