Duquesne Light Company Uses AirLink® Gateways for 24/7 Monitoring and Control of its Distribution Operations Center

For more than 125 years, Duquesne Light has been in the forefront of the electric energy market, with a history rooted in superior customer service. Today, the company continues in its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than 585,000 customers in southwestern Pennsylvania.

Business Challenge

Previously, Duquesne Light had relied on its own communications infrastructure for all its critical applications. The company’s distribution system was centrally operated from the Distribution Operations Center (DOC), which needed to be manned 24 hours a day, 7 days a week. The DOC supervisors were responsible for monitoring and managing the 700 sectionalizers and reclosers within the company’s distribution system.

Sierra Wireless AirLink Solution

Duquesne Light started researching a wireless communications solutions that would be cost-effective while improving their distribution system reliability. It believed that distribution automation would benefit greatly if a wireless technology was available to supplement or replace existing hardwired communications. Also, a wireless solution would enable additional devices and substations to be remotely automated at locations where it was previously cost prohibitive. A wireless solution powered by Sierra Wireless’ AirLink® gateway was the most efficient, capable and cost-effective answer.

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