The Digital Transformation of Retail

Changing consumer expectations and technology trends are driving the digital transformation of retail, significantly re-shaping shaping retailers’ operations. Retail customers expect a seamless, omni channel experience with the right product at the right place and the right time.

A key part of achieving digital transformation involves implementing real-time inventory capability by ensuring resilient connectivity at each transaction point within the building or across the globe, harnessing the power of the cloud to capture, collect, and predict vital data on your most valuable investment. Agile organizations blend cost-effective wired solutions with versatile, go-anywhere secured wireless solutions throughout their supply chain to achieve full visibility.

For more than 15 years, Sierra Wireless has been helping companies in the retail sector design, develop, and deploy reliable and cost-effective IoT & Connectivity solutions. We provide complete managed solutions including hardware, software and fully managed services and offer all the expertise needed to leverage real-time data so you can use it effectively to better manage your retail business.

  • Temporary connectivity to standardize new store openings projects
  • Alternate connectivity to isolate priority applications
  • Permanent connectivity for locations that do not qualify for fiber or cable
  • Automatic failover to backup connectivity

Increase speed to market, streamline operations & improve customer experience

Areas where leveraging technology will transform retail and generate significant business benefits.

Real Time Inventory

Retailers must ensure they have the right inventory at the right place to make the sale. It is essential they have real time inventory by ensuring full visibility across all tiers in the supply chain, supported by managed connectivity services. This will significantly increase the speed to market, reduce capital expenditures and reduce supply chain risk.


Improving customer experience is critical for retailers. Clienteling helps sales associates establish a connection and personalize the experiences of shoppers. Clienteling software provides customer data such as previous purchases, preferences, personal details such as clothing size or eye color, so that sales associates can be more effective by providing personalized service.

Cloud POS

Streamline operations by integrating systems through the cloud; retail POS systems, payment card services and backend solutions. More reliable bandwidth is required as more services are used by employees and customers. These solutions are hosted externally on the cloud instead of running in the client's own data center.

White paper

How to Drive Retail Digital Transformation Though Supply Chain Connectivity

Technology Overview

Connecting Retail

In our years of experience helping companies deploy IoT applications, we’ve developed a clear view of what works and what’s to be avoided. By starting with Sierra, companies in the retail sector can be confident they’ll create a technology deployment that offers the right combination of simplicity, security, and scalability – all while triggering a transition in retail operations. While wireless technology has been available for many years, traditional 2G and 3G solutions couldn’t provide the performance needed for many retail applications. Now, the wide availability and shrinking cost of LTE connectivity makes it possible to extend broadband capability practically anywhere. And new cloud management services make it easy to monitor, manage, and secure even the largest retail deployments from a central location.

Sierra Wireless is working with retailers to capitalize on secure, highly reliable cellular retail applications. We provide the complete device-to-cloud IoT solution, from reliable gateways, to intelligent embedded modules, to comprehensive cloud and managed connectivity services. And we have the cellular expertise to compress development schedules and help you deploy solutions faster and at a lower cost.

Sierra Wireless provides the most ubiquitous wireless coverage throughout North America, ensuring managed connectivity for mission critical applications on a temporary, permanent or backup basis. We combine the reach of major carriers, equipment and professional services to provide 99.9% guaranteed connectivity, managed end-to-end across the narrowband and broadband spectrum.

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