Use of AirLink Management Services Helps Miele to Improve Service for Self-Service Laundries

Miele is the worlds leading manufacturer of machinery for households and industrial machines for laundries. Miele was founded in 1899 and is represented by its own sales departments and importers in nearly 100 countries. Throughout the world, the family-run company, now fourth generation, employs a work force of around 20.100, headquartered in Gütersloh, Westphalen, Germany.

Business Challenge

Miele has over 1300 AirLink routers that are being used throughout Denmark to monitor laundry facilities. These routers need to be maintained and monitored remotely as the cost of on-site service is prohibitive.

Sierra Wireless AirLink Solution, including AirLink Management Services

Use of AirLink Management Services helps Miele to reduce service dispatches and improve service for SelfService Laundries.

Want to read more? Download PDF above.