Managed Connectivity Solutions

Sierra Wireless delivers guaranteed connectivity for mission-critical applications. We offer the most advanced wireless technology in the industry and longstanding partnerships with major mobile network operators, which means we can ensure the best quality connection for each location. Add to this a network platform that provides end-to-end management of your wireless network, and the result is a service that delivers up to 99.9% guaranteed connectivity.

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Applications

Urgent & Temporary

As a single nationwide wireless provider, we install solutions within days, allowing you to keep your projects on schedule while waiting for wired connectivity. We’ll meet you onsite to ensure you have mission-critical business-class connectivity at your kiosks, seasonal stores or special events when the doors open. We de-install and remove all equipment when the job is complete, eliminating hassles with returns and disconnects.

Remote & Challenging RF

When wires don’t reach, our premium solution ensures reliable LTE connectivity, even in remote or hostile radio frequency (RF) environments.

Our proprietary RF analysis process and tools have been honed over tens of thousands of installations in all types of terrains and conditions. We analyze many factors impact the RF environment and evaluate signal quality to select the best available network, equipment and location to optimize the cellular connection. Dual SIM technology allows over-the-air (OTA) carrier swaps to rapidly respond to changes in a carrier network.

Failover & Redundant

Periodic outages and extended intermittent slowdowns can affect the performance of mission critical applications, resulting in lost revenue and productivity.

Distributed enterprises can prevent business disruptions and mitigate risk with Sierra Wireless’ managed service for automatic network failover. 4G LTE connectivity is an essential component of any software defined network, and our hands-free rollover technology can even be used without SD-WAN for guaranteed network availability. Continuous monitoring, usage alerts, and automatic network failover all add up to a managed service that delivers true redundancy for cost-effective business assurance.

Solution

Our Solution

First, a Virtual Site Walk allows our engineers to:

Evaluate the radio frequency (RF) environment to determine the ideal network and the equipment placement for each location.
Use our proprietary analysis tools to rate factors such as: population density, work area, construction materials, surrounding businesses and geographical features such as lakes, rivers or unusual terrain that can affect the quality of the RF signal.
Consult our database of more than 16,000 installations to profile the RF environment and determine which network will perform best.

Next, trained specialists go on site to install equipment and optimize connections, a process which generally takes less than 3 hours. We work with your IT team to connect the gateway to your existing network infrastructure, and test the quality of the connection to ensure optimal performance of your business applications.

Once your network is connected, our cloud platform monitors the performance of each link and displays a color-coded, network map designating each link as Optimal, Good, Fair or Access Failure.

The system alerts your IT team and our US-based Help Desk whenever a link score falls below Good, permitting early identification and resolution of issues, often before users detect an issue.
If a change in the RF environment requires re-optimizing the link, we work with your team to schedule a convenient maintenance window.
Your team can get summary and detailed historic and projected data traffic, utilization patterns and billing data on demand through the customer portal.

Products

Connectivity

Sierra Wireless Managed Connectivity Solutions ensure the best quality connection and coverage for each location by partnering with U.S. based leading mobile network operators. We provide the layer of expertise between your business and the carriers, evaluating the performance of each tower to optimize transmission quality. Our network platform provides a comprehensive view of your entire wireless network through a single pane of glass, and will notify you if any changes occur.

Because we pool data across cellular networks, isolated outages are often covered by unused capacity from other locations, minimizing overage charges and saving you money. Our network engineers will work with you to implement a failover design to mitigate downtime risk and if required will interface with the carrier to quickly resolve issues.

Equipment

We manufacture, install and support the most advanced wireless technology in the industry. Our gateways provide secure, high-performance connectivity designed to endure a wide variety of conditions.

Gateways and antennas are remotely manageable, and can be purchased, leased or rented to suit your budget requirements. When a change in the carrier is required, rental equipment is re-deployed to the site at no charge to the customer.

Installation & Field Service

Installation and field service is included in most managed connectivity solutions at no additional charge. Equipment is professionally installed indoors or outdoors to optimize signal quality. Field service teams are managed in-house, ensuring accountability and results.

Premium Solution

For mission-critical connectivity, choose our Premium Solution, which delivers up to a 99.9% uptime and performance service level agreement (SLA). We back our commitment to quality and reliability in writing with an industry-leading SLA.

Essential Solution

Businesses have the option to select this budget-friendly basic bundle when eliminating network downtime is required but not mission-critical.

Custom Solutions

Managed Connectivity Solutions can be customized to fit your enterprise’s unique business case. We work with most enterprise class gateways, optimizing connection quality and reliability. We manage your cellular plans on our gateways or yours to provide real-time network status on all carrier plans with predictive analytics via our network management platform. Our solutions can be installed in days and short-term and long-term agreements are available.

Hardware

Guaranteed connectivity starts with the best-in-class hardware, selected to meet the demands of the challenging environments

AirLink® ES450

The AirLink® ES450 is a reliable, secure LTE gateway designed to connect the distributed enterprise.

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AirLink® GX450

The Airlink® GX450 is a rugged, secure LTE mobile gateway designed to deliver mission-critical communications for in-vehicle applications.

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AirLink® RV50

The AirLink® RV50 is the industry’s lowest power and most rugged LTE gateway. Simple to install and easy to manage, the RV50 industrial gateway is designed to connect critical assets and infrastructure.

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AirLink® MP70

The AirLink® MP70 is a high performance, LTE-Advanced, vehicle router developed specifically for mobile mission critical applications in public safety, transit and field services.

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AirLink® LX60

The AirLink® LX60 is the industry’s first LTE and LTE-M / NB-IoT router for commercial and enterprise applications.

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Trusted Partner of Industry Leaders

Pricing

Managed Connectivity Solutions are designed to give enterprises maximum flexibility when it comes to controlling your network connectivity expenses. There is no requirement for upfront purchase of hardware, connectivity, platform or installation. You also have the flexibility to purchase, lease or rent equipment to suit your business needs. Updates and replacements are part of the managed service, so your solutions are future-proofed against obsolescence.

We make it simple for you to upgrade or downgrade as your business needs change. Standard nationwide pricing makes it simple for you to allocate costs between departments.

Getting Started

Ensure reliable connectivity for your business

Provide us the location(s) where you need guaranteed connectivity and the applications you use and we will recommend a plan based on the best available network. Our solution engineers will work with your technical team for special projects and requirements. We will schedule installation at your convenience. With no upfront costs and no construction required, we’ll have you connected in no time.

How to Buy

Have an expert show you how Managed Connectivity Services can simplify your IoT application

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