Managed Connectivity Solutions

Sierra Wireless provides the most ubiquitous wireless coverage throughout North America, ensuring managed connectivity for mission critical applications on a temporary, permanent or backup basis. We combine the reach of major carriers, equipment and professional services to provide 99.9% guaranteed connectivity, managed end-to-end across the narrowband and broadband spectrum.

Applications

Urgent & Temporary

Through a single nationwide wireless provider, our temporary connections can be installed within days, keeping your projects on schedule while waiting for terrestrial installations. We’ll meet you onsite to ensure business-class connectivity at your pop-ups and special events when the doors open and we will de-install when you are done. No more hassles with returns and disconnects.

Remote & Challenging RF

When wires don’t reach, our primary connectivity bundles ensure LTE connectivity especially in remote and hostile RF environments.

Our patented Maestro antenna’s optimization protocol features more than 500 discrete settings to ensure the optimal signal to noise ratio, a critical factor in connection reliability. Ruggedized to be mounted outdoors or mounted indoors, the Maestro antenna can respond to changes in the RF environment with automatic or scheduled re-optimization without the need to dispatch a technician.

Failover & Redundant

Extended outages and intermittent slowdowns can affect the performance of your mission critical applications, resulting in lost revenue and productivity.

Distributed enterprises mitigate the risk of existing DSL and cable installations with managed wireless solutions from Sierra Wireless. With continuous monitoring, usage alerts, and automatic failover, our backup solution provides true redundancy and diversity for your peace of mind.

Solution

Our Solution

Beginning with our Virtual Site Walk, our engineers evaluate the radio frequency (RF) environment to determine the ideal network and the equipment placement for each location. Population density, work area, construction materials, surrounding businesses and even geographical features such as lakes, rivers or unusual terrain can affect the quality of the RF signal and our proprietary platform rates each factor. With a database of more than 16,000 installations over the past decade, we understand the RF environment and how to determine which network will perform best.

We then dispatch trained professional engineers to install the equipment and optimize the connection, a process which generally takes 3 hours or less. We work with your IT team to connect the gateway to your existing network infrastructure and test the quality of the connection, ensuring optimal performance of your business applications.

In hostile RF environments, our patented Maestro antenna utilizes dual antennas arrays each with (4) 90° arrays. Addressable filters and LNAs combine to create more than 500 unique settings for maximum RF gains over the 700MHZ to 2.4GHZ spectrum band. The Maestro antenna currently supports HSPA, HSPA+, Edge, LTE Rev0, RevA and 1xRTT protocols.

Our cloud platform monitors the performance of each link and displays a color-coded, network map designating each link as Optimal, Good, Fair or Access Failure. The system alerts your IT team and our US-based Help Desk whenever a link score falls below Good, permitting early identification and resolution of issues, often before users detect an issue. If a change in the RF environment requires a re-optimization of the link, we work with your team to schedule a convenient maintenance window 24 hours per day. Summary and detailed historic and projected data traffic, utilization patterns and billing data is available on demand through the customer portal.

Products

Connectivity

Our managed connectivity ensures the best quality connection for each location by partnering with leading mobile network operators including AT&T, Verizon, Sprint to ensure virtually 100% coverage. We evaluate the performance of each tower to optimize transmission quality. Our network platform provides a comprehensive view of your entire wireless network through a single source, and will notify you if any changes occur. We pool data across cellular networks allowing you to manage isolated outages on your network with unused capacity from other locations, minimizing overage charges. Our network engineers will work with you to implement a failover design to mitigate downtime risk and if required will interface with the carrier to quickly resolve issues.

Equipment

We manufacture, install and support the most advanced wireless technology in the industry. Our gateways provide secure, high-performance connectivity designed to endure a wide variety of conditions. Our gateways and antennas are remotely manageable, and can be purchased, leased or rented to suit your budget requirements. When a change in the carrier is required, rental equipment is re-deployed to the site at no charge to the customer.

Installation & Field Service

Installation and field service is included in most managed connectivity services at no additional charge. Equipment is professionally installed indoors or outdoors to optimize signal quality.

Quality of Service

Sierra Wireless Managed Connectivity Solutions provides up to a 99.9% uptime and performance service level agreement (SLA). We back our commitment to quality and reliability in writing with an industry-leading SLA, which can be found here.

Custom Solutions

Managed Connectivity Solutions can be customized to fit your enterprise’s unique business case. We work with most enterprise class gateways, optimizing connection quality and reliability. We manage your cellular plans on our gateways or yours to provide real-time network status on all carrier plans with predictive analytics via our network management platform. Our solutions can be installed in days and short-term and long-term agreements are available.

Hardware

Guaranteed connectivity starts with the best-in-class hardware, selected to meet the demands of the challenging environments

AirLink® ES450

The AirLink® ES450 is a reliable, secure LTE gateway designed to connect the distributed enterprise.

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AirLink® GX450

The Airlink® GX450 is a rugged, secure LTE mobile gateway designed to deliver mission-critical communications for in-vehicle applications.

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AirLink® RV50

The AirLink® RV50 is the industry’s lowest power and most rugged LTE gateway. Simple to install and easy to manage, the RV50 industrial gateway is designed to connect critical assets and infrastructure.

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AirLink® MP70

The AirLink® MP70 is a high performance, LTE-Advanced, vehicle router developed specifically for mobile mission critical applications in public safety, transit and field services.

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Maestro

Maestro is our patented cloud-managed smart antenna system that enables the highest availability, fastest data rates and lowest latency across fixed 3G and 4G cellular broadband networks.

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Trusted Partner of Industry Leaders

Getting Started

Enterprise-class connectivity is just a call away.

Provide us the location(s) where you need guaranteed connectivity and the applications you use and we will recommend a plan based on the best available network. Our solution engineers will work with your technical team for special projects and requirements. We will schedule installation at your convenience. With no upfront costs and no construction required, we’ll have you connected in no time.

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