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Managed Network Services

A fully managed portfolio of offerings provides stress-free, cost-effective, and reliable internet management under a single vendor for a complete solution.

A Complete solution

A fully managed portfolio of offerings provides stress-free, cost-effective, and reliable internet management under a single vendor for a complete solution.
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Staying Connected Shouldn’t Be Something You Worry About

We take the stress out of managing your internet access so you can focus on what matters most: managing and growing your business. Today, internet connectivity is as fundamental to running a business as electricity and running water. It can be complicated to install and time-consuming to manage, but with Sierra Wireless Managed Network Services (MNS), we offer a cost efficient, high availability, and high-quality internet connectivity essential to your business.

How do I choose a managed network service?

Choosing a managed service can be complicated so we have pulled together the questions to ask when planning in the infographic below.

What are the advantages of managed network services?

A managed service should help you expand your business with the cost effectiveness and flexibility your business requires. Download the white paper to learn more.

What is the cost of your business downtime?

Internet downtime can cost your business thousands of dollars. Click on the calculator below to see what its costing you.

Managed Network Services Offerings

Managed Network Services - Basic

This simple and hassle-free offering is designed for companies looking for a cost-effective backup cellular solution for non-critical systems like back-office operations, inventory management and HVAC controls.
Proactive device monitoring of your RV and LX series router
Cost effective router rental
24/7 technical support access
Professional install
Connectivity plans starting at 250MB per device, per month with cross carrier pooling

Managed Network Services - Premium

This enhanced offering includes all the features of Basic along with proactive monitoring, an increased service level agreement and additional options like equipment upgrades and managed security and is designed for mission-critical applications like point-of-sale terminals, security monitoring and medical systems.
Proactive device monitoring of your RV or MP series router
Cost effective router rental
Four-point Service Level Agreement
24/7 technical support access
Professional installation
Equipment rental upgrade
Connectivity plans starting at 1G per device, per month with cross carrier pooling

Managed Network Services - Pro

Developed for companies that need a primary gateway service, this offering includes all features in our Premium package. In addition, it has a dual modem option on the XR router series, 5G data plans and more additional options to customize your management requirements that best suit your business.
Proactive device monitoring of your router
Cost effective router rental
Four-point Service Level Agreement
Dual modem option on the XR router series
Premium antenna
24/7 preferred technical support
Professional outdoor installation
Free shipping
Connectivity plans starting at 10G with cross carrier pooling
5G data plans
Equipment rental upgrade

Comparison Chart

Basic
Premium
Pro
Service Level
4 Point SLA – Availability, Performance, Latency & Mean Time to Restore for Connectivity Option only
X

Standard performance

Enhanced performance
Setup
Fulfillment – Accounts Created and Devices Pre-Configured/Tested/Kitted
Professional Installation
Optional
Professional De-installation
Optional
Device
Sierra Wireless Router – Model Options
RV Router Series
RV & MP Router Series
RV, MP & XR Router Series
Router – rented vs purchased
Rent or purchase
Rent or purchase
Rent or purchase
Antenna included
Paddle
2×2 MIMO
2×2 MIMO or 4×4 MIMO
Proactive Device Monitoring
Firmware Management & Security Updates
Device Configuration Management
X
Cloud Management
Equipment Refresh
X
Connectivity
Connectivity – Optional data plans
Starting at 250MG
Starting at 1GB
Starting at 10GB
Cross Carrier Pooling
5G Data Plan availability
X
X
Connectivity Management – Monitoring & Usage
Technical Support
Customer Care Center
24 x 7 Support
24 x 7 Support
24 x 7 Extended Support
Advanced Equipment Replacement
Additional Options
Equipment rental upgrade
X

Partnership and Support

Partnership

Partners are central to our business at Sierra Wireless. Contact us now and learn how you can become a partner.

Professional Services

Full product life-cycle services including solution consulting and solution implementation services delivered by Sierra Wireless Network Engineers and Program Managers.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
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Connect with an IoT Expert

Have an expert help you choose the Connectivity option that best fits your project.

Contact Us

By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
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Subscribe to our IoT Newsletter

By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
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