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Submit a Repair Ticket for Online Store Purchase

Please read the Semtech (formerly Sierra Wireless) Warranty Policy before continuing:
https://csm.sierrawireless.com/docs/WarrantyPolicy.htm

  • Please apply the latest fixes and firmware updates prior to making an RMA request.
  • No partial shipments accepted.
  • For a No-Fault-Found (NFF) returned unit, the returner will be charged for return shipping and a diagnostic fee.
  • Please do not return units that have been exposed to hazardous materials or harmful foreign substances.
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