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General Terms & Conditions of Sale for IoT Products and Services
Click here to view the General Terms & Conditions of Sale for IoT Products and Services.
Terms Applicable to Online Orders
The Sierra Wireless Customer Agreement governs any orders for products, services and solutions that are placed through online properties that reference this agreement.
The following Solution Terms also apply, depending on the products, services or solutions that are ordered:
AirLink® Services and Software
Click here to view the AirLink Management Service – Terms of Service.
Click here to view the AirLink Mobility Manager – Terms of Service.
Click here to view the End-User License Agreement for AirLink Edge Applications.
If you are ordering AirLink services online, please review the section above titled “Terms Applicable to Online Orders”.
AirVantage® Managed Solutions: Broadband Access
Click here to view the Acceptable Use Policy.
Octave™
Click here to view the Octave Service Level Agreement.
If you are ordering Octave online, please review the section above titled “Terms Applicable to Online Orders”.
Source
Click here to view the terms of use that govern access to and use of source.sierrawireless.com.
Warranty
Product Type | Purchased Directly from Semtech | Purchased from Semtech Authorized Reseller |
|---|---|---|
AirLink® products | See Section 8 (Limited Warranty) of General Terms & Conditions of Sale | |
Cellular modules and FX and GL gateways | See Section 8 (Limited Warranty) of General Terms & Conditions of Sale | |
For warranties on Semtech services and software, see the applicable Semtech agreement governing use of such services or software.
Notices Regarding Qualcomm Patent Licenses
Click here to view certain notices and restrictions regarding patent licenses from Qualcomm Incorporated.
© 2025 ALL RIGHTS RESERVED