top

Sierra Wireless is Here to Help You 24 Hours a Day, Every Day

October 31, 2019
SierraWireless

SierraWireless

Important Information about AirLink Models LS300, GX400/440/450 and RV50

The Global Positioning System (GPS) signal provides the positioning and timing information which Sierra Wireless AirLink devices use for location reporting and as the time-source for setting the system time. The GPS system ‘rolls over’ the date every 19.7 years. April 6, 2019 was the last GPS rollover date, however, there can be an offset to this date, which is why the effective rollover date for some Sierra Wireless router and gateway products is November 3, 2019.

Only AirLink Models LS300, GX400/440/450, and RV50 are impacted.
(Your device may be defaulted to use GPS – make sure you check your settings!)

If you experience any disruption due to the GPS rollover, give our Technical Support experts a call at 1.877.687.7795. We are available to assist you 24/7/365.

You can also find more information, including our recommended fixes and the original product bulletin.

Sign up for weekly blog updates.

Get innovation delivered to your inbox. Sign up for our blog and stay on top of the very latest from Sierra Wireless.

Sign up for weekly blog updates

By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden

Contact Us

By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden

Subscribe to our IoT Newsletter

By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
By checking this box, you consent to receive commercial electronic messages from Sierra Wireless, Inc. and Sierra Wireless group of companies such as newsletters, event invitations, promotional and educational content, product updates, transaction-related emails, and customer service emails, in accordance with our privacy policy. We may be reached by email at connect@sierrawireless.com or by mail: contact us. You may withdraw your consent at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden