Submit a Repair Ticket for Online Store Purchase

Please read the Semtech (formerly Sierra Wireless) Warranty Policy before continuing:
https://csm.sierrawireless.com/docs/WarrantyPolicy.htm

Please apply the latest fixes and firmware updates prior to making an RMA request.
No partial shipments accepted.
For a No-Fault-Found (NFF) returned unit, the returner will be charged for return shipping and a diagnostic fee.
Please do not return units that have been exposed to hazardous materials or harmful foreign substances.

This field is hidden when viewing the form

orgid

This field is hidden when viewing the form

retURL

This field is hidden when viewing the form

debug

This field is hidden when viewing the form

debugEmail

This field is hidden when viewing the form

status

Contact Name(Required)

Email(Required)

Phone(Required)

Priority(Required)

Type(Required)

Request Type(Required)

Request Sub Type(Required)

Ship To Address(Required)

Web Order Number(Required)

SKU#(Required)

Quantity(Required)

ICCID #(Required)

Problem Description(Required)

Subject(Required)

Description(Required)

This field is hidden when viewing the form

external(Required)

CAPTCHA

Contact Us