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AirLink® XR60
5-Year Complete Promotion

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New-Gen XR60 5G Router
5 Years of Support and Services

✔ 24/7 technical support

✔ Hardware warranty

✔ Remote Management through AirLink Management Service (ALMS)

For a limited time only, purchase and register a new-generation AirLink XR60 5G router and get a 5-year AirLink Complete subscription.

Offer valid for all XR60 routers purchased and registered in AirLink Management Service (ALMS) in 2024.

Benefits

Experience the power of 5G in the palm of your hand

With its combination of ruggedness and ultra-compact size, the XR60 brings 5G to more places than ever before. It seamlessly fits into your tight industrial enclosures or densely packed vehicle interiors.
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Enjoy 5 years of peace of mind

Enjoy 5 years of round-the-clock technical support, hardware warranty and remote management capabilities. No yearly fees, no renewals to manage - just uninterrupted service for half a decade.
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Stay ahead, stay safe

Using routers that no longer receive security patches and firmware upgrades presents a significant security risk. Upgrade to new-gen routers for enhanced security features and long-term support.
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Future-proof your connectivity

Benefit from our latest operating system, designed to offer prolonged support, regular firmware updates, and access to the newest AirLink® features.
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Eligible Routers

The ultra-compact and highly ruggedized AirLink® XR60 delivers high performance 5G and Wi-Fi 6 connectivity to space-limited and harsh environments — from tight industrial enclosures to fast-moving vehicles.

With advanced networking capabilities, private network support and edge computing capabilities, the XR60 future proofs your connectivity and accelerates your digital transformation.

AirLink Complete Diagram

All XR60 routers purchased and registered in ALMS before December 31, 2024 will automatically receive 5 years of AirLink Complete.

AirLink Complete is a comprehensive service package designed to empower you with the tools and support necessary to secure, optimize and effortlessly scale your router deployments.

The 5-year AirLink Complete subscription includes:

  • 5 years of access to AirLink Management Service (ALMS) for remote device and security management
  • 5 years of direct access to expert technical support from Semtech
  • 5 years of hardware warranty

How it works?

We’ve built this program to be as simple and accessible as possible. It is valid for all – existing and new – customers that purchase and register an AirLink XR60 router in 2024.

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STEP 1

Purchase your XR60 Router between January 1, and December 31, 2024.

Purchase your router through your usual reseller or contact us.

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STEP 2

Register your router between January 1 and December 31 2024.

Register your router in ALMS.

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STEP 3

Receive 5 years of support, warranty and access to ALMS.

Upon registration you will automatically receive 5 years of AirLink Complete.

Frequently Asked Questions

This promotion is valid for customers who purchase and register an XR60 router in ALMS anytime within the 2024 calendar year (from January 1, 2024 to December 31, 2024). 

Any customer who purchases and registers an XR60 router within 2024 can benefit from this program. You don’t need to be an existing Semtech, formerly Sierra Wireless, customer. 

This program offers more than an hardware upgrade, it’s your pathway to peace of mind for the next five years:

  • 5 years of Hardware Warranty. Warranty details are available here : End-user Warranty
  • 5 years of technical support to help you troubleshoot issues and address concerns quickly. Support Details
  • 5 years of remote management capabilities through ALMS. This allows you to remotely monitor your router fleet. You can keep an eye on your device firmware status, manage thousands of devices as easily as one, set alerts for critical events and deploy the latest security patches across all your routers over the air with just a few clicks

No, our program is designed for simplicity and accessibility. There’s no need to return your existing routers. Simply purchase and register an XR60 router in 2024.

Registering your router is required to be eligible for this program as it validates your ownership of the device. This simple step provides visibility and notification on your services and warranty dates, confirms you’re the rightful owner of the router, gives you access to technical support and helps you stay one step ahead of potential threats.

Learn more

Visit the registration page and follow the instructions. If you don’t have an ALMS account, you’ll need to create one. Detailed guidance is available here. Alternatively, your reseller can register the router for you.

Yes, the program is available to all customers who purchase and register an XR60 router in 2024, regardless of their use of the ALMS platform. However, it’s important to note that the creation of an ALMS account is required for router registration and to qualify for the promotion.

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AirLink Premium, ideal for managing mission-critical vehicle fleets, offers all the benefits of AirLink Complete, plus Advanced Mobility Reporting and Advance Replacement. It isn’t included in this program, but interested customers can upgrade their subscription. Please contact your reseller or contact us.

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Sierra Wireless is now Semtech