Sierra Wireless enhances Software Management Suite for AirLink™ Product Line

Re-architected ACEware™ management software simplifies installation, configuration and management of AirLink intelligent gateways and routers
Las Vegas, Nevada (USA)-April 01, 2009

Sierra Wireless (NASDAQ: SWIR - TSX: SW) today announced that the ACEware™ suite of management tools has been comprehensively re-architected to provide an improved experience for customers deploying AirLink™ gateways and routers. The new browser-based tools feature an enhanced user interface and exciting new functionality available without installing any software.

As always, ACEware is tightly integrated with ALEOS™ embedded intelligence, which powers the AirLink product line. Together, these products create the AirLink Control Environment. From installation and activation through the life of a deployment, the AirLink Control Environment provides a holistic experience for customers to manage machine-to-machine (M2M) solutions using AirLink gateways and routers Through a real-time, comprehensive, remote view of the extended enterprise, ACEware enables customers to reduce the environmental impacts associated with site visits, while drastically reducing operational expenses, ultimately facilitating a meaningful, near term return on investment.

ACEware products are essential to the various stakeholders who use, support and manage remote deployments of fixed or mobile M2M solutions enabled by AirLink gateways and routers. ACEware provides a simple user interface to access, configure, control and support the comprehensive feature set provided within ALEOS, including management of over-the-air firmware updates, events reporting, security, location information, I/O status, and various network settings. With easy-to-use and common browser-based user interfaces, ACEware reduces the enterprise learning curve and dramatically simplifies IT resource management for any AirLink solution.

“We’re exceptionally excited about the enhanced ACEware suite and know customers are going to appreciate the combination of simplicity and comprehensive functionality provided,” said Justin Schmid, vice president of the Mobile and M2M Group for Sierra Wireless. “By combining over a decade of field-tested device-level intelligence and remote management with new web-fronted applications, we have greatly enhanced the user experience and further increased the value of our Mobile and M2M product offerings.”

Out-of-the-box Remote Management

The enhanced ACEware suite includes ACEmanager™ 4.0, the comprehensive remote management and configuration tool built into ALEOS and inherent in every AirLink gateway and router. ACEmanager 4.0 provides a “zero software install,” out-of-the-box experience enabling deep device-level management. With ACEmanager 4.0, customers with access can configure, control and manage ALEOS-powered AirLink devices from anywhere. Using templates, customers can seamlessly copy device configuration from one device to another to effectively manage an entire deployment. By maintaining their version of ALEOS with over-the-air updates, customers can ensure they continue to benefit from new features and enhancements released for ACEmanager.

Enterprise Level Management

Leveraging previous versions of ACEnet™ with many years of experience in the M2M space, ACEnet 4.0 is a powerful new browser-based remote management platform that enables IT professionals to simultaneously manage their entire deployment from one easy-to-use application. ACEnet 4.0 is an exceptionally efficient, scalable solution for one-to-many device management, essential for any customer planning a large deployment where operational efficiencies are important. To further simplify the customer experience, ACEnet 4.0 incorporates the same look and feel as the other browser-based products in the new ACEware suite, enabling a seamless transition when customers are ready to upgrade.

For a demonstration of the new ACEware suite of remote management tools and the recently announced Helix router, please visit the Sierra Wireless booth (#6538) at CTIA Wireless 2009, held in at the Las Vegas Convention Center from April 1to 3.

The enhanced ACEware remote management tools will be available later in 2009. Additional details regarding ACEware tools and their availability will be provided closer to commercial launch.

For more information about the Sierra Wireless line of ACEware management software and ALEOS please visit To contact the Sierra Wireless Mobile & M2M Sales Desk, call +1 (510) 624-4200 or e-mail

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About Sierra Wireless

Sierra Wireless (NASDAQ: SWIR – TSX: SW) modems and software connect people and systems to mobile broadband networks around the world. The Company offers a diverse product portfolio addressing enterprise, consumer, original equipment manufacturer, specialized vertical industry, and machine-to-machine markets, and provides professional services to customers requiring expertise in wireless design, integration, and carrier certification. For more information about Sierra Wireless, visit

“AirLink”, “ALEOS”, and “ACEware” are trademarks of Sierra Wireless. Other product or service names mentioned herein may be the trademarks of their respective owners.

Forward Looking Statements

This press release contains forward-looking statements that involve risks and uncertainties. These forward-looking statements relate to, among other things, plans and timing for the introduction or enhancement of our services and products, statements about future market conditions, supply conditions, channel and end customer demand conditions, revenues, gross margins, operating expenses, profits, and other expectations, intentions, and plans contained in this press release that are not historical fact. Our expectations regarding future revenues and earnings depend in part upon our ability to successfully develop, manufacture, and supply products that we do not produce today and that meet defined specifications. When used in this press release, the words "plan", "expect", "believe", and similar expressions generally identify forward-looking statements. These statements reflect our current expectations. They are subject to a number of risks and uncertainties, including, but not limited to, changes in technology and changes in the wireless data communications market. In light of the many risks and uncertainties surrounding the wireless data communications market, you should understand that we cannot assure you that the forward-looking statements contained in this press release will be realized.