Putting Lifesaving Tools at Responders’ Fingertips

Police, fire and emergency medical services (EMS) are the first line of defense in protecting the health and safety of citizens. Initiatives such as FirstNet, which bring public safety systems into the Internet of Things (IoT), puts new tools in the hands of mobile responders, so they can act faster and more effectively.

In the past, connected applications relied on laptops or separate wireless connections. Today, a single, secure and highly reliable wireless broadband connection can support multiple applications, empowering responders in the field and helping agencies to manage fleets and resources more effectively.

Sierra Wireless has more than 15 years of experience helping public safety organizations deploy reliable and cost-effective wireless solutions. We provide complete router and management solutions and are the only vendor that offers a commercial solution—today—that can switch seamlessly between the new Band 14 FirstNet first responder wireless spectrum. and the three major U.S. commercial mobile networks.

A myriad of new technologies are providing powerful new capabilities for first responders.


Officers can now receive relevant information en route to a call—individuals involved, previous calls at the address, even real-time video surveillance feeds to better assess and respond. Connected police vehicles keep officers linked to state and federal criminal databases, police and courthouse applications, license plate recognition systems and much more.


Paramedics can securely access electronic patient care records (EPCR) to understand a patient’s medical history and conditions when responding to an emergency. They can transmit vital signs from the field, and communicate back to hospitals for guidance or to prep emergency services—all of which can shave critical minutes off response times, and save lives.


Firefighters can access extensive information from the vehicle when responding to fires. They can identify sites with hazardous materials and access building plans to determine the best method of access, and better protect emergency personnel and citizens.


FirstNet is coming - Are you ready?

It’s no secret — FirstNet is coming. Public-safety agencies must understand how they can best prepare their fleets, mobile devices, mission-critical applications and workforces for the arrival of FirstNet.

New Law Enforcement Applications for CHP Start with Sierra

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Improved Firefighter and EMS Responses at the Seattle Fire Department Start with Sierra

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Automatic Vehicle Location Systems Used at Georgia Trauma Care Starts with Sierra

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Critical In-Vehicle Communications with Paradise Valley PD Starts with Sierra

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Technology Overview

With more than 15 years of working with public safety agencies and technology partners, Sierra Wireless understands the challenges that first responders face in the field. Our rugged vehicle routers and gateways power the full range of connected public safety applications in the vehicle, with the secure communications that responders need to do their jobs. Whether it’s accessing government databases or transmitting confidential healthcare information, we power highly secure Federal Information Processing Standards (FIPS)-compliant public safety solutions.  

Sierra Wireless is also the first vendor to bring a Band 14 multi-network gateway to market. As more responder organizations begin using the FirstNet Band 14 spectrum dedicated to public safety communications, they need solutions that can switch seamlessly between Band 14 and commercial cellular LTE networks to maintain continuous coverage. We are the only vendor that provides these capabilities in a commercial solution today.

Sierra Wireless provides: 
  • Networking Solutions: AirLink® Routers and Gateways provide persistent broadband communications, location tracking and remote monitoring for mobile responder fleets. The AirLink GX450 Mobile Gateway delivers secure, highly reliable connectivity in a rugged solution that has been designed to military specifications and proven in the field by first responders. The AirLink MP70 is a high performance vehicle router developed specifically for mobile mission critical applications in public safety, transit and field services. Offering high power, long range Gigabit Wi-Fi and Gigabit Ethernet, and up to 300 Mbps downlink speeds over LTE-Advanced, the MP70 unites the fleet with the enterprise network and enables multiple field applications to work simultaneously, further and faster from the vehicle than ever before. And the AirLink MG90 delivers multi-network connectivity for Band 14 and leading commercial networks. 
  • Management Services: Our AirLink Management Service provides the simplest and most scalable way to securely retrieve, store, analyze, and integrate data in public safety applications. It accelerates time-to-deployment, reduces risk, and lowers maintenance costs with over-the-air monitoring and upgrades of cellular devices. AirLink Mobility Manager (AMM) is a licensed, unified software platform which can be deployed in the enterprise data center, and provides a consolidated network view of an entire fleet.
  • Support and Services: Our professional services and technical support teams offer expert services to help customers before, during and after their deployments.
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