Sierra Wireless - Heart of the Wireless Machine (sierrawireless.com)
Search
Support

Support Home

Discontinued Products

Search Knowledge Base

Network Coverage Maps

Repair & Warranty

News Flash


RSS feed Subscribe to Sierra Wireless Inc. Newsfeed

Online Store


Careers

We're hiring!
Kick start your career at Sierra Wireless

New Features



ID:030601KC

Hitachi HPW 630 ETR - Error when installing software

Symptoms

When installing the Watcher software from a host computer onto the Hitachi HPW CE device, the installation proceeds normally. When the installation is completed, an error message appears saying: "Could not download the applications. Please do a reset to install the downloaded applications".

When a manual installation is performed, by copying the relevant CAB file onto the Hitachi, the CAB file is not recognized by the Hitachi.

Resolution

Check the serial number of the Hitachi HPW 630 ETR. If it is less than 400, the Hitachi device is missing a windows CE program called WINCELDR. This program unzips the files required for any software program installations.

Go to the following FTP folder: ftp://anonymous@hitachiserviceusa.com/HPW630ETR/UpdateModule1

Download the u1630ETR.EXE file,

Follow the instructions in the Readme file in this directory for installing the file onto the Hitachi.

Reset the Hitachi device.

The computer will now be ready to run the installation of the Watcher software.

Last Revision: March 6, 2001 - KC
Reviewed: March 1, 2002 - JWM


Copyright © Sierra Wireless, 2009        Privacy Policy | Legal | Forward Looking Statements
The Sierra Wireless logo, Heart of the Wireless Machine and AirCard are registered trademarks of Sierra Wireless.
Empowered, Compass and AirLink are trademarks of Sierra Wireless.