Field Services & Logistics

Applications that Sierra Wireless enables include:

● Public safety: Law enforcement, Fire 
   and Rescue, EMS

● Mobile workforce: Utilities field service,
   customer service, mobile office

Public safety organizations, Utilities and service companies supporting mobile field workers are increasingly deploying wireless applications and are demanding secure and reliable broadband connectivity for mission-critical applications.

Sierra Wireless lets solution providers select from a broad portfolio of intelligent mobile gateways, routers and modules that provides a choice of device and integration options. Our history of providing solutions to first responders and emergency services means Sierra Wireless products have been proven for highly reliable persistent network connectivity under demanding field conditions.

Sierra Wireless advantage

Benefits for enterprise customers

Sierra Wireless has been meeting the needs of aftermarket solutons for public safety, utility, and customer field service organizations for over a decade with reliable, rugged AirLink intelligent gateways and routers.

  • Select from fully featured 3G devices with support for multiple peripherals (MDTs, cameras, printers, man-down alarms for worker safety, etc.) including WiFi support and devices designed for tracking and vehicle telemetry
  • ALEOS™ embedded intelligence enables persistent connection and features IPsec VPN for data security
  • Designed and tested to Military Specifications to withstand the harsh environments present during in-vehicle applications
  • Get expert advice and professional configuration, installation and integration (CAD systems, etc) services from Sierra Wireless product resellers and VARs located throughout the world
  • Reduce cost and complexity by developing, deploying, managing and supporting devices and services with AirLink Software

Benefits for device manufacturers

AirPrime Intelligent Embedded Modules have been designed to be easily integrated into rugged professional handheld terminals and answer the expanding needs of end users.

  • Select from a broad portfolio of AirPrime embedded modules that cover the latest air interfaces, support GPS technology and are pre-certified with leading wireless operators
  • Reduce time to market with software drivers and tools compatible with embedded operating systems
  • Get expert advice from professional services teams for engineering, design, and integration
  • Get to market on time with certification expertise - 84 networks in 40 countries, so far – and strong wireless operator relationships
  • Reduce cost and complexity by developing, deploying, managing and supporting devices and services with Sierra Wireless AirVantage Services Platform

Benefits to solution providers

  • Sierra Wireless field services and logistics solutions enable reliable, secure two-way communications for remote monitoring, control, management, reporting and compliance.
  • Ensure reliable performance with products hardened to withstand the extremes of outdoors, mobile, and industrial environments
  • Simplify integration to applications, legacy or proprietary equipment with support for a wide array of protocols
  • Work with a partner who ensures you stay current with the latest in cellular wireless infrastructure for better bandwidth, reliability and availability  
  • AirLink gateways and routers feature a Remote Application Protocol (RAP) enabling 3rd party application providers to deeply integrate AVL applications with AirLink gateways and routers

Customer Stories

Read some of our customers’ stories then contact Sierra Wireless to discuss your needs.

Products for Field Services and Logistics Solutions