Field Service

Public safety organizations, utilities, and service companies supporting mobile field workers are increasingly deploying wireless applications to enhance their efficiency. These mobile solutions demand highly reliable, persistent network connectivity under demanding field conditions. Solution providers, device manufacturers, and enterprises building their own solutions need to deliver mission-critical communications and support services if they are designing for:

  • Public safety and first responders: law enforcement, fire and rescue, or emergency medical services
  • Mobile workforce for utilities,
  • Mobile workforce for field customer service
     

Download Field Service Solution Overview brochure

Sierra Wireless Field Service

Partner and customer stories

Bracke Systems

AirLink Raven XE provides 3G mobile data to snow grooming and forestry equipment

Center for Severe Weather Research

Storm Chasers (as seen on TV) rely on the AirLink PinPoint X for accurate GPS data, even in the eye of tornados

Ventura County Fire

The AirLink PinPoint X provides a reliable and rugged connection and location services to large California Fire department

sierra wireless advantage

Sierra Wireless has been meeting the needs of public safety, utilities, and customer field service organizations for over a decade with reliable, rugged intelligent gateways, routers, embedded modules and services platform.

Field service industry commitment
After more than a decade of supplying the public safety and mobile field service industry, we lead the market with ruggedized wireless products and a team of specialists dedicated to helping you build the solution you need to be successful.

The only wireless technology partner you need for end-to-end applications
From ruggedized embedded modules, gateways and routers, software suites, and development tools to services platforms, Sierra Wireless is the only company that can offer all the technology components you need for building end-to-end applications.

Simplify integration and deployment
Get new services to new markets faster with open and proven technologies that allow rapid design and easy integration, with a services platform that enables fast deployment and cost-effective maintenance and support.

Designed and manufactured for rugged performance
Mission-critical applications can count on secure, reliable wireless connectivity from ruggedized products designed to exceed automotive industry requirements, tested to military specifications, and proven in the field by emergency services and first responders.

Credibility with wireless carriers worldwide
Leverage Sierra Wireless credibility and long-standing relationships with leading wireless carriers to facilitate network certification and connection

sierra wireless solutions for Field Service

AirLink™ Intelligent Gateways and Routers : In-vehicle platforms and programmable gateways ideal for applications requiring 2-way data and location tracking for mobile fleet applications. In-vehicle platforms are powered by ALEOS® intelligence for GPS and mobile applications support.

  • AirLink In-Vehicle Platforms: Gateways and routers are designed for fleet communications. These rugged platforms are ideal for mobile applications requiring 2-way data and location tracking.
  • AirLink FXT Series: highly extendable programmable gateways for creating a wide range of M2M solutions, supported by a robust programming platform which simplifies custom applications development.

Reach more about AirLink's Field Service Solutions.

AirPrime™ Embedded Wireless Modules : a broad range of cellular wireless modules available in PCI Express MiniCard or in solder down standard 25x30 mm LGA (SL series) form factor, that can be embedded into handheld devices for first responders or workforces deployed in the field.

In addition Sierra wireless provides state of the art software solutions compatible with major industry Operating Systems available on the market to facilitate module integration into field service applications:

  • Windows Embedded
  • Android
  • Linux

AirVantage™ Services Platform : A development suite, web portal, and embedded agents accelerate time-to-market and reduce risk for M2M services. AirVantage Management Services eliminate recall campaigns with seamless over the air monitoring and upgrade of AirPrime or AirLink devices.

Professional services : Take advantage of our expertise in design and deployment. Be assured of network certification with our verification expertise and strong wireless operator relationships.